Pay by Bank (with PayTo and PayID) - OTP removed

Asking a customer to provide a one-time-passcode (OTP) in the Pay by Bank payments journey adds friction to the experience. In the Pay by Bank "single payment" journey, it is redundant given that the customer will always be asked to approve the PayTo agreement in their banking app or online banking. We have made the safe assumption that authentication to gain access to a customer’s banking app or online banking is sufficient and that they indeed do own the account that payment is being taken from.

For this feature, we have removed the need to provide an OTP, instead once the customer provides their PayID or BSB/account details to create a PayTo agreement, they are then asked to approve the agreement in their banking app or online banking.