Added
Pay by Bank UX - refund message for auto refunded payments
January 29th, 2026
We’ve updated the payment confirmation screen on the Pay by Bank UX to proactively inform payers when an incorrect PayID payment is automatically returned and may take up to ~5 minutes to appear back in their account
This change applies to payments that are auto-returned by Azupay and does not related to merchant-initiated refunds).
This new refund message is displayed when:
- A single-use payment request receives an underpayment or overpayment and is auto-returned
- A multi-payment request receives an overpayment and the excess amount is auto-returned
